Business Etiquette and Professional Conduct

The Business Etiquette & Professional Conduct Training Course teaches you the practical techniques and generally-accepted professional and ethical conduct or behavior that will help create a favorable impression while conducting business or dealing with co-workers, clients, customers and other people in the business community.
After completing this comprehensive training course, you and your staff will have learned the professional and ethical: steps in making introductions, preferred handshake methods, acceptable office conduct, creation and management of emails, ways to make phone calls and conduct during meetings.

Egyptian Council, Dokki

29 Al Madina Al Monawara St., Floor# 11
From Mohie El Din Abo El Ezz, Next to Al Said Club.
Dokki – Giza, Egypt.

•    Understand what etiquette is & why it's important

•    Learn strong, professional social skills including:

o    effective introductions
o    creating a good first impression with the "3 C's"
o    minimize nervousness in social situations
o    master the art of memorizing names
o    learn the 3 steps to effective handshakes

•    Master professional office conduct including:

o    etiquette in relation to open plan & cubicle environments
o    working out of the office
o    do's and don'ts in meetings

•    Master the fundamentals of email etiquette

•    Acquire telephone etiquette fundamentals

•    Learn how to dress for success

Education Public Policy Making, Kyoto University, Japan, 2017

Fundamentals of English Language Teaching (FELT), American

University in Cairo (AUC), 2015

Professional Certified Trainer (PCT), American University in Cairo (AUC),

2015

Bachelor of Al-Alsun, Ain-Shams University, Cairo, Egypt, ‏2006

• Major: Spanish
• Minor: English

CAREER-RELATED EXPERIENCE

Ministry of Education and Technical Education (MoETE)

Advisor to H.E Minister of Education for National Projects, August 2017 - Present

Ministry of Planning, Government Innovation Unit (MoP) Head of Business Development Unit July 2016-August 2017

American University in Cairo (AUC), CAPS-ECDC-USAID Deputy Director January 2016 – June 2016

British International School, Cairo (BISC) April 2014 – January 2016

Junior School Head of Year 4 Teaching Assistant Leader

INJAZ

Entrepreneurship, English, Soft skills and Business Management part

time trainer January 2013 – January 2015

British School of Egypt (BSE) August 2012 - April 2014

Educational learning and development part time teacher

Information Technology Institution (ITI)

Voice and Accent certified trainer May 2012-Present

Berlitz Language center

English and soft skills part time instructor October 2010 – January 2015

P&G

Fabric & Home Care and Paper categories (Ariel, Tide, Bonux, Fairy, Downy, Pampers, Always & Naturella) Integrated Supply, Initiatives & Artwork leader Near East May 2007- October 2010

TRAININGS:

• 7 Habits of Highly Effective People
• Improving your leadership skills
• Individual Effectiveness
• Initiative Management
• Supply chain college
• Project Management
• Effective meetings
• Speed of trust
• Leads
• 80/20
• Train the trainer (TTT)
• Creative and Analytical thinking
• Business process outsourcing (BPO)
• Team building
• Time management
• Presentation skills
• Communication skills
• Facilitation skills
• CV writing
• Interviewing skills
• Stress management

1100 LE instead of 1400 until 15th of April 2019

•    Attending the workshop.
•    Coffee break
•    Attendance certificate.
•    Printed Material & Notes
•    Pens