Details
Managing performance is not difficult. It’s about practical ways of improving how you do things in your organisation. However, Managing performance involves much more than setting up a system.
The mechanics, targets, indicators, and plans are only a small part of the process and they are easy to deal with in comparison to getting the right focus, leadership, and culture in place. Performance management is a fundamental and critical tool for best practice.
Performance management starts with recognising competencies – or the skills knowledge and behaviours that make performance effective.
Outline
The Benefits of an Integrated Framework
► Competencies - a powerful enabler to business performance.
► What is business performance?
► How does climate influence performance?
► What influences climate?
► Utilising process to improve performance
► Roles and Capability
► How role statements contribute to performance management
► Generic roles, contribution levels, and Business areas
► How to focus on contribution and not task, role purpose and not activity
Using Competency Frameworks
► Measuring WHAT and HOW with equal importance
► Constructing a competency framework for your organisation
► Applications of competency frameworks to Performance, Potential & Development
► Methods of Assessing Performance
► What is capability? Knowledge, skills and behaviour?
► What is achievement?
► Assessing achievement and capability
► Application of achievement ratings
► Performance management is not a once a year activity!
► Performance management methods and techniques
Driving UP Performance
► How to manage performance with the measurement process in place
► What we can measure better, we can manage better
► Presenting the data clearly
► Analysing the data
► Setting the Right Goals and Objectives
► Self monitoring by employees and teams
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