Details
The ability to convey information to another effectively and efficiently. Business managers with good verbal, non verbal and written communication skills help facilitate the sharing of information between people within a company for its commercial
benefit.
Communication is much more than words going from one person’s mouth to another’s ear. In addition to the words, messages are transferred by the tone and quality of voice, eye contact, physical closeness, visual cues, and overall body language.
Communication is much more than words going from one person’s mouth to another’s ear. In addition to the words, messages are transferred by the tone and quality of voice, eye contact, physical closeness, visual cues, and overall body language.
Learning Objectives
After completing this course, participants will be able to:
- State the communication process
- Identify his/her own communication style
- Implement the basis listening skills
- State the elements of communication
Who Should Attend
Any person who interacts with others in the work place
Course Duration
Two days from 9:00AM to 4:00PM
Registration Deadline
One week before the course date
Outline
- Introduction to Communication Skills
- What is communication
- Communication process
- Perspectives in Communication
- Visual perception
- Language
- Elements of Communication
- Face to face communication
- Tone of voice
- Body language
- Verbal communication
- Communication Styles
- Basic Listening Skills
- Self-awareness
- Active listening
Schedules
Mar 25, 2015 - Mar 26, 2015
ENDED
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Established in 1993, in Egypt, the Group is specialized in Human Resources Solutions. Top Business Group has two subsidiaries; Top Business Human Resources Consultants and Top Business Limited. Top Business Human Resources Consultants offers Human Resources Outsourcing and Salary Administration, Human Resources Consultations and Management Development, Public and Tailored Training and Conferences & Exhibitions Management. Top Business Limited offers Local and Overseas Recruitment and Assessment Centers.
Vision Statement
Mission Statement
Core Values Statement
Vision Statement
- To provide our customers with Human Resources Solutions that facilitate their daily life and improve their business results
Mission Statement
- At Top Business, we partner with our customers to provide Human Resources products and services tailored to tackle their daily challenges and business needs. Driven by our core values of passion, accountability, teamwork, quality and customer care, we are committed to develop business partnerships that are rewarding to our customers and employees
Core Values Statement
- Passion: everything we do, we do with enthusiasm
- Accountability: everything we do, we do responsibly
- Teamwork: everything we do, we do together
- Quality: everything we do, we do with excellence ...
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